Many businesses rely heavily on foot traffic and storefront activity to drive their bottom line, and companies in the food and beverage world are perhaps the greatest examples. Restaurants, bars and others in this realm are always on the lookout for ways to drive more people to their locations, and there are a number of approaches to consider if you’re going down this path.
What are some of these approaches, and how do you go about implementing one or more of them as you look to take your game to the next level in the food and beverage world? Here are some basic tips.
Improve Your Customer Service
It’s long been a well-known rule in the restaurant and service industry that customer service is king, and that’s just as true when it comes to boosting foot traffic. If your customers have a positive experience with your establishment, they’re more likely to come back and recommend you to others.
Make sure that your servers are attentive and personable, and that any issues that do arise are handled quickly and efficiently.
You can also take things a step further by implementing customer loyalty programs and other similar initiatives. If people feel like they’re being rewarded for their patronage, they’ll be more likely to keep coming back.
This is an especially important area if your business has had issues with negative reviews in the past. Online review sites can make or break a business these days, so if you’re not on top of your customer service game, it’s going to show.
Up Your Physical Branding
Especially if your establishment is located within a mall, strip mall or any other type of shared space, it’s important to make sure that your branding is on point.
If people can’t easily spot your business or don’t remember it after they’ve walked by, they’re not going to have any reason to come in.
Here are just a few of your quality options for making sure your location is noticeable and easy to find:
- Business signs: A high-quality business sign is a must for any storefront, and it’s especially important if you’re hoping to increase foot traffic. Make sure your sign is big, bold and easy to read from a distance. You might also consider signs inside the mall or other shared space that point people in your direction.
- Window decals: Another great option here is window decals, including quality vinyl window decals that will stand the test of time and look great for years to come. This is a good way to draw attention to your location and also let people know what you have to offer before they even step foot inside.
- Banners: Another marketing standby, banners are a great way to grab attention and get people interested in what you have to offer. You can use them inside or outside of your location, and they’re relatively inexpensive compared to some of the other options on this list.
These are just a few ideas to get you started – the sky’s the limit when it comes to making your location more visible and appealing to potential customers.
Get Involved In The Local Community
Another great way to increase foot traffic is to get involved in the local community, whether that means sponsoring a little league team, participating in community events or simply becoming a fixture in the area. If people know that you’re an active and supportive member of the community, they’re more likely to want to do business with you.
You can also think outside the box here – if there’s a local cause that you’re passionate about, consider hosting an event or fundraiser at your location. This is a great way to draw attention to your business while also doing some good in the world.
Add Healthier Options
There’s a major push in today’s society toward healthy eating and other healthy habits, and that’s something you can take advantage of if you’re looking to increase foot traffic. Adding healthy options to your menu – even if they’re just a few salads or veggie-based dishes – can make your business more appealing to health-conscious individuals who might not have considered patronizing your establishment in the past.
Even if you’re not looking to make major changes to your menu, small tweaks like offering healthy sides or substitutions can make a big difference. And, of course, don’t forget about the growing population of vegans and vegetarians – if you can cater to their needs, you’ll be in good shape.
Utilize Special Offers And Rewards Programs
Another great way to not only increase foot traffic but also customer retention is to utilize special offers and rewards programs. This might mean offering a discount to customers who come in during off-peak hours, giving a free appetizer or drink to those who sign up for your loyalty program or providing other incentives that will make people want to visit your business again and again.
There are a number of different ways to go about this, and the best approach will vary depending on your business, your goals and your customer base. But if you can come up with a few creative offers, you’re sure to see an uptick in traffic.
Consider Your Menu Design
You may not have thought about it, but the design of your menu can also have an impact on foot traffic. If customers can’t easily find what they’re looking for or if your menu is difficult to read, you’re likely to lose business as a result.
That’s why it’s important to put some thought into your menu design – make sure it’s easy to navigate and that it clearly highlights your best (and most popular) dishes. You might also want to consider using eye-catching visuals, like photos or graphics, to really make your menu pop.
As you can see, there are a number of different ways to increase foot traffic at your food and beverage establishment. By considering all of your options and taking a strategic approach, you can put your business in a great position to succeed. Think about these elements as you’re planning your next marketing campaign – you may be surprised at how effective they can be.