If you’ve subscribed to Streamlabs Prime but have realized it’s not the right fit for your needs, you may wonder how to cancel the service.

Many streaming platforms, including Streamlabs Prime, have designed their cancellation processes to be complicated to keep users from quickly leaving. 

This is because they want to provide users with many advanced options and appealing features, making it difficult for them to want to leave.

However, despite the challenges, it is possible to cancel Streamlabs Prime if that is what you decide you want to do.

It may take some persistence and effort, but in the end, you can successfully cancel the service and move on to other options that better meet your needs. 

Whether you’re looking for a more user-friendly platform or want to try something new, the important thing is that you can make the changes that work best for you.

Here is a guide on how to cancel Streamlabs Prime.

How to Cancel Streamlabs Prime

When you connect your financial information, such as a credit card, debit card, or bank account, to Streamlabs, it will immediately initiate automatic payments until you cancel your Streamlabs Prime membership. 

To terminate your Streamlabs subscription, whether a Pro or Prime plan, it’s necessary to initiate the cancellation process directly from the Streamlabs website. 

It’s important to remember that you must take the necessary steps to cancel the service to stop the automatic payments and avoid any further charges.

Through the Website 

1. Log Into Your Account

To begin canceling your Streamlabs Prime membership, log in to your Streamlabs profile either through the website browser version or through the convenience of your phone browser. 

Once you have access to your account, you can complete the necessary steps to cancel the service.

Log in to ensure you can access all the relevant information and options essential to cancel your subscription successfully.

2. Go to Settings

Open Settings

To continue canceling your Streamlabs Prime subscription, navigate to the Account Settings tab within the main Streamlabs menu.

This tab will contain all the necessary information and options to successfully cancel your membership. 

Once you have opened the Account Settings tab, you can proceed with the next step in the cancellation process.

3. Click on “Manage Subscription”

Manage Subscription

Within the Account Settings tab, you will see a button labeled “Manage Subscription.”

Click on this button, and a new tab will open, providing you with additional options and information related to your Streamlabs Prime subscription. 

This new tab will give you access to all of the tools necessary to cancel your membership, so be sure to tap on “Manage Subscription” to proceed.

4. Cancel the Membership


When attempting to cancel your Streamlabs Prime subscription, you may find that the app presents several persuasive prompts designed to discourage you from withdrawing. 

You’ll need to click through multiple windows to cancel the service and follow the steps provided successfully.

Despite any resistance, stay focused on your goal and continue clicking until you reach the option to “Cancel Streamlabs.” 

Once you have selected this option, be sure to save your changes to confirm the cancellation of your subscription.

With this final step, you have successfully terminated your Streamlabs Prime membership.

Send an Email

If you’re having trouble canceling your Streamlabs subscription through the app or website or want to ensure that your cancellation request has been processed, you can always email the Streamlabs support team. 

The process is straightforward, and you can expect a prompt response from their customer service within two days.

This can be a reliable alternative for those seeking a hassle-free way to cancel their Streamlabs membership.

  • The “Resources” tab can be found near the center top of the homepage
  • The “Contact Us” option is located on the far left of the main menu
  • To send an email to Streamlabs, go to the “Submit a Request Form” and express your request to cancel your membership
  • For confirmation, request an email to be sent to you indicating that your account has been successfully canceled

Send a Support Ticket

  • To access the support page, you need to log in to your account
  • The “Support Page” can be found in the bottom right corner of the homepage
  • Look for the “Submit a Ticket” tab, and it’s located at the bottom of the Support Page with a light green color
  • Fill out the “Submit a Request” form and indicate your intention to cancel the subscription
  • Request a confirmation of your request through email, provide your email address
  • After withdrawing, consider following up with Streamlabs before your next billing cycle to ensure successful cancellation

What Will Happen After Canceling Streamlabs Subscription?

Even after canceling Streamlabs Prime, you’ll still be able to use the Streamlabs app with its essential features.

This is because Streamlabs primarily operates as a free app, with the premium features only accessible through the paid Prime subscription.

It’s not uncommon for software companies to offer discounts to users who cancel their premium service. 

In the case of Streamlabs Prime, many users have reported being offered a discount immediately after canceling, reducing the monthly price from $19.99 to $11.99.

This discount is usually only valid for a single month, but it allows you to re-subscribe to Prime if desired.

In regards to refunds, Streamlabs states that if you cancel your Prime subscription within 72 hours of activation, you’ll receive an automatic refund.

If it’s been more than 72 hours, you can still receive a refund, but it may take 5-7 business days to process.

While plenty of free overlays are available on the internet, remember that many of these may have been used by other users.

However, subscribing to Streamlabs Prime remains yours and can be re-activated anytime.

Frequently Asked Questions

Will I Get a Refund if I Cancel My Streamlabs Subscription?

If you cancel Streamlabs Prime within the initial 72-hour period, your payment will be promptly reimbursed to the payment method utilized for the transaction.

This means you have can change your mind and receive a full refund if you’re not completely satisfied with the service.

How Can I Remove My Credit Card from Streamlabs?

The process is straightforward if you want to disconnect your credit card from your Streamlabs account.

To do so, you must go to your Donation Settings and click “Credit Cards.” This will take you to the section where you can manage and remove your connected payment methods. 

By disconnecting your credit card, you will no longer be able to receive or make payments using this method, so it’s essential to carefully consider this decision before proceeding.

This easy step ensures that your financial information remains secure and protected.

Can I Cancel My Streamlabs Subscription Anytime?

Suppose you’ve decided to cancel your Streamlabs Prime subscription.

The process is quickly initiated in that case by clicking on the “Cancel Plan” link in your screen’s bottom right corner.

Upon clicking this link, you’ll be taken to a page where you will be asked to provide a reason for your cancellation.

This step allows you to give feedback and share your experience with Streamlabs.

The information you provide can help Streamlabs improve its service and better meet the needs of its users.

By canceling your Streamlabs Prime subscription, you’ll no longer have access to the exclusive features and benefits of the premium service, so it’s essential to carefully consider your decision before proceeding.


Learning how to cancel Streamlabs prime is a critical decision requiring consideration of the benefits of the subscription.

Streamlabs Prime is a premium service that provides users with exclusive features and benefits, such as custom overlays, themes, and alerts. 

However, it’s possible if you no longer require these benefits or wish to cancel your subscription for any other reason.

The process of canceling Streamlabs Prime is relatively straightforward, but it’s essential to understand that it will impact the features and services you can access. 

Once the subscription is canceled, you will no longer be able to enjoy the perks of Streamlabs Prime, so making an informed decision before proceeding with the cancellation is essential.