Grab is the most famous ride-hailing app in Southeast Asia, but have you ever wondered how many people use Grab?

As of 2023, the app has almost 200 million users across the region.

The app is not just your usual ride-hailing app, it offers more than you can think of. 

It was first launched in Malaysia in 2012 as MyTeksi by partners Anthony Tan and Tan Hooi Ling to make sure that Malaysians will get safer and more comfortable rides than regular Taxis.

But as years go by, their services have expanded and are now available in more than 330 cities across 8 Southeast Asian countries. 

Southeast Asia has been significantly impacted by the Grab app.

People can now travel more easily and more affordably, place meal orders, and send parcels thanks to this one stop app.

Grab is truly dedicated in providing a quality lifestyle to its users. Here’s some Grab users statistics.

Key Statistics

  • Grab is serving over 187 million users across Southeast Asia
  • The superapp has 25 million active users in the region as a one stop shop for transportation, food and package deliveries, and payments
  • Grab is available in 400 cities and towns across Indonesia, Malaysia, Vietnam, Thailand, Singapore, Philippines, Myanmar, and Cambodia
  • Grab is valued at $15 billion as of 2021
  • Users aged 25 to 34 years old use Grab the most

1. How many people use Grab in 2024?

After 11 years of its launch, are you wondering how many people use Grab?

To answer your question, 11 years after its first launch as MyTeksi, and its rebranding in 2016, Grab is now successfully serving its 187 million users across Southeast Asia.

It has become the top ride-hailing superapp among Southeast Asians. 


2. There about 25 million active users

There about 25 million active users

Grab has become an essential for Southeast Asian lifestyle.

From a ride-hailing app to becoming a one stop shop that will cater all of your needs from transportation to food and package deliveries, and now an app that offers financial assistance through GrabPay.

Grab is now being actively used by almost 25 million users monthly. 


3. Grab is available in over 400 cities and towns of 8 countries

11 years ago, Grab services was initially launched in Malaysia, but due to its massive success, it has reached over 330 cities in 8 Southeast Asian countries.

The app and its services are currently available in Indonesia, Malaysia, Vietnam, Thailand, Singapore, Philippines, Myanmar, and Cambodia.

It has become the Asian Uber but definitely more.


4. Grab’s value is at $15 billion

Due to its overwhelming success, according to reports, Grab’s value as of 2021 is at $15 billion and is expected to continue to grow more in the coming years. 

The worth of the business also reflects its potential for expansion.

Grab is in an excellent position to profit from the quickly expanding Southeast Asian market given the present customer demand for the service.


5. Grab annual revenue in the past three years

Grab is no longer just a ride-hailing app anymore, it has become an all-in-one app for its consumers.

Over the years, the app has consistently grown annual revenue.

Let’s look at Grab’s annual revenue over the past three years.

  • In 2020, Grab’s annual revenue is at $469 million.
  • A year later, the app’s annual revenue is at $675 million.
  • Last year, 2022, Grab reached its first billion with its annual revenue of $1.43 billion.

With its new extensive features, the app is expected to grow continuously and will gain more revenue in the coming years.

(Expanded Ramblings)

6. Grab is mostly used by people aged 25-34 years old

According to data, people aging from 25-34 years old are the most common users of the Grab app. 

People belonging in this age group are more likely to be tech-savvy and use smartphones regularly.

Most of them are also people who have active lifestyles and are always on the go, having the Grab app on their smartphones is truly a life-saver. 

(Similar web)

7. Reasons why people use Grab

Reasons why people use Grab

Grab is the most commonly used ride-hailing app in Southeast Asia, and here are the reasons why Southeast Asians love this app so much.

1. Booking in Grab is safer than hailing a regular taxi.

To ensure the safety of their users at all times, Grab has a variety of policies in place.

Before being permitted to drive on the platform, it has all of its drivers submit to background checks.

Aside from that, users may also check their location to make sure they are traveling in the right direction.

2. Grab has a set fare price.

Unlike regular taxis, where the driver decides the cost of the ride.

Grab has a set fare price which is calculated based on the time of the day and the distance traveled.

Additionally, users of the app are able to predetermine their precise ride cost thanks to the app.

By doing this, the customers are guaranteed a convenient, transparent, and fair ride.

3. Grab provides a more comfortable ride.

Grab is dedicated to giving its customers a relaxing and pleasurable trip.

To ensure that drivers and passengers always feel safe and secure, they have established several requirements for automobiles.

Compared to normal taxis, grab cars are often newer and properly maintained.

It is the platform’s requirement that Grab drivers undergo frequent vehicle inspections to ensure its users a high quality service.

4. You can choose your vehicle capacity.

To ensure that you get the car that best suits your needs, Grab lets you select the vehicle capacity.

For additional room for you and your friends or family, you may select a six-seater grab vehicle instead of the standard grab car, which only seats four people. 

If you’re traveling alone and want to save money, you may also use Grab’s ride sharing option, which enables the driver to accept another ride booking in addition to yours.

5. You can pay cashless with Grab

You may now use GrabPay to make cashless payments! In order to prevent any viral transmission during the pandemic, many businesses and individuals have switched to cashless transactions.

But even after the peak of the pandemic, most people and businesses now prefer cashless payments and now Grab is one of them!

(The Travel Ninjas)

8. Grab is now a Super app

Grab is now a Super app

Grab is no longer just a ride-hailing app, it’s an all-in-one app where the possibilities are almost endless.

From its humble beginnings as a ride-hailing app, Grab is now expanding its limits and customers love it! 

Here are the exciting features customers love while using the app as they deal with everyday lives:

1. GrabCar

Transportation is the main service of Grab.

It offers a variety of vehicle capacities to choose from, depending on your needs.

Aside from that, rest assured that every ride booked through the Grab app is safe, convenient, comfortable, and fair. 

2. GrabFood

GrabFood is also now available in your Grab app.

It allows you to order your cravings from your favorite restaurants anywhere and anytime. 

3. GrabMart

Missing ingredient?

GrabMart got you!

GrabMart is a grocery delivery service that users may use to get groceries and other necessities from their preferred merchants and have them delivered at your door.

4. GrabFinance and GrabPay

GrabPay gives consumers more practical payment alternatives by enabling them to make digital payments for independent merchants outside of the Grab app.

But as of today, Grab provides a variety of tailored financial services, including lending, retail wealth management, and insurance. 

The business is in a good position to expand much more over the next few years and to contribute even more to the expansion of the digital economy.

5. GrabExpress

Users may send packages to their friends and family via GrabExpress, a package delivery service.

Here are the several delivery options that you can choose from:

  • Instant delivery,
  • Same-day deliveries,
  • Next-day delivery, and
  • Delivery in 4 hours



Southeast Asian lifestyles are being transformed by the innovative and expanding Grab app.

It is becoming a more significant part of people’s lives. 

With all of this information stated in our article about how many people use Grab, it shows that the platform is on its way to offer everything on a single app. 

There is no doubt that a lot more people will use Grab in the near future for how convenient it is.

Grab plans to expand their business more and more and prove to everyone that Grab is indeed an everything every day app for everyone.


CNBCGrab 2The Travel Ninjas